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Most employers have not adapted their practices to support the shift to flexible working, with 3 in 4 workers saying their employer has not provided training to handle it; according to a March report by TechSmith Corp., Global Workplace Analytics and Caryatid Workplace Consultancy.
Five years ago, less than 5% of workers had the option to work remotely on a regular basis, according to the report. Now 58% of workers have the option at least sometimes. As a result, leaders and managers need hybrid-related skills, such as team building or following rules and leading a distributed workforce.
“The pandemic forced the majority of organizations into hybrid working almost overnight, with no time to consider how to support new practices,” said Wendy Hamilton, CEO of TechSmith.
Access to flexibility also appears to partly depend on location and creation, the research noted. Managers tend to be more attached to an office than individual contributors, while baby boomers tend to be more flexible about where and when to work compared to Generation Z.
Specifically, as companies continue to adapt to hybrid setups, managers they think they are better at their jobs than it actually is, according to a Checkr.com report. Managers may not be as effective with their direct reports as they think, and they may lack valuable leadership skills — which could directly impact retention and company culture.
For example, when managers do not receive training, their wives report telecommuting can be ignored, according to a report by Perceptyx. In a hybrid workplace, managers may face challenges in intentionally recognizing their remote workers and may need additional training to develop a management strategy that integrates in-person, hybrid, and fully remote positions.
Among HR professionals in particular, conducting remote HR operations; can create challenges for recruiting, hiring and onboarding, according to a report from MindEdge Learning and the Human Resources Certification Institute. Turnover rates and employee burnout have also increased, they said.